Family Ready

Family Ready

Family Ready

Congratulations! You and your student are ready to make the transition to college at ASU. Explore the Family Ready section below to learn how to keep track of your important final tasks, plan for a successful move-in this fall and learn about the wide range of resources and opportunities available to support your student’s success.

Dean’s Welcome Video

Dean's Welcome - Family

Family Ready covers lots of information about the final steps of your student’s transition to ASU and resources available to support them throughout their academic experience. We encourage you to review all of the information below and use the Family and Student Action Item lists to keep track of necessary tasks. To quickly access a particular section, use the navigation links below:

Moving to Campus

All first-year Sun Devils are expected to live on campus in one of ASU’s residential colleges, living-learning communities designed to set them up for success with engagement opportunities, academic resources and other amenities at their fingertips. Learn how to support your student’s transition to their new home and navigate the mix of emotions living away from home will likely bring.

Frequently asked questions

The vaccine is the best protection against COVID-19 in reducing serious illness, hospitalization and the spread of the virus. The university continues to strongly recommend that everyone get vaccinated, and ASU continues to provide vaccines free of charge to students and employees. We have assembled the following brief list to address the most common questions about the vaccine.

Where can my student get a vaccine?

Anyone in Arizona who is 16 or older can sign up for a vaccination through the state website or the Maricopa County one. ASU students and employees can also sign up via My Health Portal for the on-campus distribution.

Where can my student go if they are not feeling well?

No-appointment Devils’ Drop-off testing is available on all four campuses in the Phoenix metropolitan area. Students who are experiencing symptoms and/or want to talk with a medical provider about their health may schedule a telemedicine appointment through the ASU Health Services website at or by calling 480-965-3349. Note: COVID-19 tests do not require a telehealth pre-appointment, but telehealth is available if students want to speak with a medical provider.

 For more information, visit ASU’s COVID-19 FAQ webpage where the university regularly publishes updates that impact the campus community.

Students moving into a dorm

What to Bring

Packing for the move to campus is an exciting experience for the whole family. To help determine what to bring and what to leave at home, check out our Family Connection video featuring an ASU mom’s tips and be sure to use the packing list from Housing.

Sunset over Phoenix

Traveling to Arizona

See which airports and hotels are closest to your campus destination to help plan your visits to ASU.

Students moving into a dorm

The Move-in Experience

Each student will receive an email at their ASU email address with their specific move-in date, time and other details. For general information on what to expect at each campus, tips for success and other resources explore the Housing move-in website.

Sending Packages

Sending Packages

In the first year your student will be adjusting to living on their own and the new experience of campus life. They’ll appreciate getting a package from home, especially one with a personal touch. Learn more about sending packages with this Family Connection video.

Student looking at her laptop

Your Student’s Transition to College: Communication

Stay connected to your Sun Devil with a strong communication plan. Hear from Dr. Aaron Krasnow, Associate Vice President, ASU Health Services & ASU Counseling Services, and an ASU mom about their tips for successfully communicating with your emerging adult.

An ASU Family

How to Help Your Student Persevere through Homesickness

When students move away from home for the first time and start college, they may experience occasional homesickness. As a family member, how do you recognize the signs and help your student through this?

Preparing for a Successful Start

Whether it’s getting the right textbooks, learning about important deadlines, or getting to know ways to connect with new classmates, ASU offers a wide variety of resources to help your Sun Devil get off on the right foot. Explore some quick links and tools to help them make a smooth transition.

Student laughing

ASU Academic Calendar

Get the latest information on important university holidays and deadlines in one convenient location.

A campus building

Paying Your Bill

View options and step-by-step instructions for how to successfully make tuition and fee payments to ASU.

Student looking at her laptop

Tuition and Fee Deadlines

Find all of the upcoming billing and payment due dates, updated each semester to help your family plan for the year.

Student looking at her laptop

Financial Aid Questions

Prior to move-in, your admitted student should contact their Admissions Representative with any questions about their financial aid package or tuition and fees.

Student looking at his laptop

Ordering Textbooks

Easily search for and order textbooks through the Sun Devil Campus Store catalog. Students can search by course name and section number to find all required materials.

Student talking on her phone

ASU Mobile App

Designed to enhance and support the student experience, the app is filled with features your student will use every day to help them stay informed, efficient and connected to all things ASU. Learn more in our Family Connection Video about the app.

Student holding a phone

Live Safe App

Stay up to date with campus safety alerts, report tips and connect with ASU Police and other services from your mobile device.

A Student using her phone.


The App allows students to connect with Counseling Services any time of day, from anywhere in the world. All services at ASU Counseling Services are confidential and free of charge, including Open Call and Open Chat.


Fall Welcome for Students

It all starts here! Welcome activities are open to all new students to immerse them in the spirit, pride and tradition that is unique to ASU.

Teacher and student

The Transition to the College Classroom

Hear from ASU Faculty about ways you can help your student prepare for success in their college courses in this Family Connection video.


ASU students have no shortage of options for getting around campus and traveling around the greater metropolitan Phoenix area, with free intercampus shuttles, gold-level bicycle services, discounted public transit, and convenient parking all available.


Campus Shuttles

These free, connected and convenient shuttles run Monday through Friday to help students travel between campuses. Check schedules and track shuttles anytime on the website.

Parking lot at ASU

Parking on Campus

Daily and hourly parking options are available to students and visitors without specific permits.


Parking Permits

Flexible parking options are available for all types of campus residents and commuters. Students can choose their permit and delivery method through the Transportation Portal.

Students riding bicycles

Bike Services

ASU is a gold-level Bicycle Friendly University and has all the resources to support students using bikes both on campus and within the surrounding communities.

LIght rail

Public Transit

Public transportation options are available to students across the Valley and serve areas surrounding each campus. Discounted transit passes offer access to multiple services for commuting students.

Downtown Phoenix

Motorist Assistance

Sun Devils who lock their keys in their vehicle or who have a dead car battery while parked in an ASU lot may request free Motorist Assistance service.

Student Success Resources

ASU provides support for your first-year Sun Devil’s academic, social and emotional needs. Explore the abundance of student engagement opportunities, free tutoring, health and counseling services, and more — and encourage your student to take advantage of all the opportunities available to them for a successful first year.


Health and Safety

From Health and Counseling services to fitness centers and campus safety programs, ASU offers a number of resources designed to support student wellbeing.

Students talking

Academic Support

First-year students have access to a personal success coach, free tutoring, writing centers and Accessibility services to support their ongoing academic success.

Students sitting on a floor

Student Engagement

Learn how students can make friends, expand their interests and explore new opportunities to learn outside of the classroom. From clubs and organizations to cultural and social events, there is something for everyone!

Family Resources

ASU Family is excited to partner with you to help you create your own vibrant ASU experience as an involved family member. We encourage you to take advantage of the array of resources available to you, including engagement, learning and involvement opportunities for every member of your Sun Devil family, tools and advice to help you support your student, and much more.

Get started now on your journey as an ASU family member and explore these many opportunities and resources.

An ASU family

Join the ASU Family Hub

Sign up to receive family communications and receive customized information specific to your student and your interests.
Select “admitted student” and your student’s admitted term when registering.

An ASU family

Direct Connect

Connect with an upper division parent or family member to ask questions, get advice or just begin expanding your ASU Family community.

An ASU family

Ask Questions

Have questions or need assistance? Reach out to the ASU Family team.

Contact ASU Family

An ASU family

Family Connection Videos

Get advice and tips for supporting your Sun Devil from ASU staff, faculty, students and family members. These short videos provide a detailed look at the topics most important to ASU families. For incoming families, Resilient Sun Devils is a great place to begin the series

An ASU family

Attend ASU Events

Take advantage of campus programs and explore your own interests as an ASU Family member. Start attending programs today!

ASU mortart board

Support ASU Family Student Success Initiatives

ASU Family supports all students through scholarships, free tutoring, student crisis funds and a free Thanksgiving dinner program.

students sitting at a table

Explore Learning and Professional Development Opportunities

As an ASU Family member you have access to a range of learning opportunities to support your personal and professional interests. Learn alongside your Sun Devil with ASU.

An ASU family with Sparky

Discover Resources for your K-12 Student

Explore a wide variety of educational tools, enrichment programs, college preparation courses and more to ensure your students have the best opportunity to succeed.

Students at ASU

Connect with ASU Alumni

Welcome back to ASU! As an official ASU alum, you are invited to join a vibrant, thriving network of nearly 500,000 Sun Devils worldwide. Explore events, expand your network or discover a local chapter to join.


Contact ASU Family at with any questions you may have, our team is here to assist! We also encourage you to follow ASU Family on Facebook and Twitter to stay up to date on all things ASU.