ASU Counseling Services Open Call and Open Chat offers simple access to connect with emotional health and well-being support. All services at ASU Counseling Services are confidential and free of charge for ASU students attending any of the four metropolitan Phoenix campuses, including Open Call and Open Chat.
Call and chat services are available in English, Arabic, Chinese, French, Korean and Spanish.
The app is ADA compliant and TTY accessible.
Under “Search for your School” look for Arizona State University.
You’ll be asked to fill in your name, preferred language and basic informed consent for this service.
Your home screen will offer Open Call and Chat, scheduling functions for a telehealth appointment, mental health articles and mental health screening tools.
Counseling Services has partnered with TELUS Health Student Support @ ASU to offer this confidential service. Students can access services through any of the following pathways:
Yes, all TELUS Health Student Support @ ASU services are confidential, under the umbrella of ASU Counseling Services. Except in instances where there is concern regarding immediate safety, you must provide consent for anything you say to be shared beyond ASU Counseling Services and TELUS Health Student Support @ ASU.
No. Whenever you decide it may help to consult with a mental health provider, we are here. Students helped us to name this open call and chat to encourage ease of use.
Yes, this service is available 24 hours per day, 7 days per week and may be of help in between sessions.
No. This service is unlimited in support to you. It is common for students to reach out multiple times looking for support on a variety of topics.
Creating a profile helps you in two main ways
Yes. Open Call and Open Chat care providers work to identify where you are in life, and what you are working through in this moment. People at any stage of their academic path, and any stage of life, may find it is helpful to have a phone call or chat session with a counselor.
Free, live counseling is just a click away
Students receiving their education through ASU Online have access to 24/7 phone/chat and scheduled counseling sessions through 360 Life Services. This confidential resource supports students who have registered to receive all of their classes and education through ASU Online, and is a support to students wherever they are in the world.
Open Call and Chat has experienced mental health providers who can assist you in a mental health crisis. There is no wrong place to start if you are having a mental health emergency. In addition, you may:
All of these resources are here to help you.