What is Open Call and Chat?
Counseling Services is expanding to ensure all students have access to a counselor any time of day, from anywhere in the world.
ASU Counseling Services Open Call and Open Chat offers simple access to connect with a mental health clinician about anything. All services at ASU Counseling Services are confidential and free of charge for ASU students attending any of the four metropolitan Phoenix campuses, including Open Call and Open Chat.
What languages are available on Open Call and Open Chat?
Call and chat services are available in English, Arabic, Chinese, French, Korean and Spanish.
The app is ADA compliant, and TTY accessible.
How do I get started?
Counseling Services has partnered with MySSP @ ASU to offer this confidential service. Students can access services through any of the following pathways:
- Call 1-877-258-7429
- Create a MySSP profile
- Download the MySSP app for android
- Download the MySSP app for IOS
When you first log on, look for Arizona State University under “search for your school.” You’ll be asked to fill in your name, preferred language and basic informed consent for this service. Once complete, your home screen will offer Open Call and Chat, scheduling functions for a telehealth appointment, mental health articles and mental health screening tools.
Counseling Services and MySSP are connected in an intentional, ongoing way to ensure ASU students have streamlined and coordinated services.