Student Advocacy and Assistance

Student Advocacy and Assistance

We are glad you are a part of the Sun Devil Family

How can we support?

Student Advocacy and Assistance is a central resource for student assistance at ASU. Our office links students with campus and community resources to support the achievement of their academic goals and ensure their health and well-being.


Reasons to refer a student for support:

  • Basic needs
  • Bullying
  • Death of family member or friend
  • Discrimination
  • Domestic violence
  • Physical health
  • Self-harm
  • Sexual misconduct/harassment
  • Social or adjustment issues
  • Substance use or abuse
  • Suicide attempted
  • Thoughts of suicide
  • Threat of harm to others
  • Victim of crime
  • Any other concern for a student’s academic success, safety, or well-being


If there is an immediate safety concern or life-threatening emergency, dial 9-1-1.

absence request form

Absence Request Form

We ask that students who are ill and unable to attend classes communicate directly with professors and consult syllabi to understand absence, make-up, and documentation policies.

In an emergency situation (such as prolonged hospitalization and/or times when students are unable to access email) we may notify instructors of these circumstances.

Request an official absence letter from the Office of the Dean of Students by completing the Absence Request Form.

General Information and Resources

  • Absence requests for medical, family, or personal emergencies are reviewed by Student Advocacy and Assistance with appropriate documentation.
  • For absences such as interviews, regular appointments, weddings, personal travel, or other non-emergency leave, please consult your syllabi and communicate directly with your faculty members. Contact your instructors as soon as you become aware of a potential absence via email, office hours, in-person, or their preferred form of communication.
  • Students should review the course syllabus and attendance policies, as the Office of the Dean of Students does not have authority over instructor attendance or grading policies.

ASU Hotlines

Community Hotlines


Monday through Friday, 8:00 a.m. to 5:00 p.m.

Downtown Phoenix
Downtown Post Office
Room 243
522 N.Central Avenue, Phoenix, AZ 85004
(602) 496-4357

Student Services Building
Room 263
1151 S. Forest Ave., Tempe, AZ 85281
(480) 965-6547

California Center
Room 401C
919 S. Grand Ave, Los Angeles, CA 90015
(213) 510-6914

Academic Center Building
Suite 110
5988 S. Backus Mall, Mesa, AZ 85212
(480) 727-5269

West Valley
University Center Building
Room 301
4701 West Thunderbird Road, Glendale, AZ 85306
(602) 543-8152

  • Arizona State University's accommodation for religious practices requires faculty to reasonably accommodate religious practices of students upon request. 
  • Students should make accommodation requests directly to their instructors with as much notice as possible.
  • To request religious accommodations please complete our Religious Accommodation Request Form through Student Accessibility and Inclusive Learning Services. Once you submit the completed form to we will review and follow up with you regarding next steps.

Arizona Board of Regents (ABOR) Student Code of Conduct

  • The Student Code of Conduct sets forth the standards of conduct expected of students who choose to join the university community. Students who violate these standards will be subject to disciplinary sanctions in order to promote their own personal development, to protect the university community, and to maintain order and stability on campus.

ACD 401: Prohibition Against Discrimination, Harassment, and Retaliation

  • ASU expressly prohibits discrimination, harassment, and retaliation by employees, students, contractors, or agents of the university based on any protected status: race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information and Title IX sexual harassment.

Student Disciplinary Procedures

  • These procedures are followed when the University is aware of a reported violation of the Student Code of Conduct, and an investigation is conducted. Both parties are informed of the outcome of the investigation.

Grievance Process for Formal Complaint of Title IX Sexual Harassment

Notice of Prohibition on Retaliation

  • Any individual who is part of the investigation process cannot retaliate against any individual who participates in the Student Rights and Responsibility investigation process.
  • Connect with resources at ASU or in the community for reporting and supportive services for survivors of domestic violence, sexual misconduct, hate crimes, or other related concerns. 
  • These resources include confidential and non-confidential reporting options.
  • Complete this form if your department, club, or organization is interested in a 30-60 minute training from Student Advocacy and Assistance
  • This training includes information on how to support students that may experience a difficult situation, review your duty to report, and discuss the referral process to the Dean of Students Office
  • This training is available at any campus or online 
  • Arizona State University and the Office of the Dean of Students utilize Maxient, a secure, web-based system to communicate with faculty, staff, and students. This system supports the institution by managing conduct records and sending out correspondence to students in need of support.
  • Please contact or call (480) 965-6547 if you are unsure about any communication received from Maxient or the Office of the Dean of Students.

The Student Crisis Fund aims to help alleviate some of the financial burdens students are currently experiencing. These funds can be used for students who need assistance with basic needs as a one time assistance, including but not limited to:

  • Basic needs
  • Short-term essential utilities
  • Emergency medical expenses

Be sure to consult the following calendars when making a decision regarding your enrollment, tuition and fees, and financial aid or scholarships