Student Advocacy and Assistance

We are glad you are a part of the Sun Devil Family

How can we support?

Student Advocacy and Assistance is a central resource for student assistance at ASU. Our office links students with campus and community resources to support the achievement of their academic goals and ensure their health and well-being.

Reasons to refer a student for support:

Basic needs
Bullying
Death of family member or friend
Discrimination
Domestic violence
Physical health
Self-harm
Sexual misconduct/harassment

Social or adjustment issues
Substance use or abuse
Suicide attempted
Thoughts of suicide
Threat of harm to others
Victim of crime
Any other concern for a student’s academic success, safety, or well-being

If there is an immediate safety concern or life-threatening emergency, dial 9-1-1.

Absence Request Form

We ask that students who are ill and unable to attend classes communicate directly with professors and consult syllabi to understand absence, make-up, and documentation policies.

In an emergency situation (such as prolonged hospitalization and/or times when students are unable to access email) we may notify instructors of these circumstances.

Request an official absence letter from the Office of the Dean of Students by completing the Absence Request Form.

Submit Form

General Information and Resources

Absence requests for medical, family, or personal emergencies are reviewed by Student Advocacy and Assistance with appropriate documentation.
For absences such as interviews, regular appointments, weddings, personal travel, or other non-emergency leave, please consult your syllabi and communicate directly with your faculty members. Contact your instructors as soon as you become aware of a potential absence via email, office hours, in-person, or their preferred form of communication.
Students should review the course syllabus and attendance policies, as the Office of the Dean of Students does not have authority over instructor attendance or grading policies.

Students should consult with their academic advisor to discuss their academic plan to maintain good academic standing.

Connect with community resources to find support for food, shelter, mental health, resource hubs/agencies, victim advocacy, and more.
For students in California, connect with California community resources to find support.

ASU Counseling Services
ASU Health Services
ASU Victim-Survivor Advocates
Employee Assistance Office (Staff and Faculty)

ASU Hotlines

ASU Counseling Services Open Call / Open Chat
EMPACT Crisis Hotline – Call (480) 921-1006
For Online students - Call (866) 743-7732 or visit 360 Life Services to chat

Community Hotlines

Find a helpline anywhere in the world
RAINN Sexual Assault Hotline - Call 1-800-656-4673
National Domestic Violence Hotline - Call 1-800-799-7233
Arizona Coalition to End Sexual and Domestic Violence Helpline - Call 1-800-782-6400

Maintaining your scholarship eligibility and satisfactory academic progress
Use this form to appeal the non-renewal of the eligible scholarship(s) as noted on the appeal form
Use this form to apply to defer a institution based scholarship
Use this form to reinstate your scholarship

Arizona State University and the Office of the Dean of Students utilize Maxient, a secure, web-based system to communicate with faculty, staff, and students. This system supports the institution by managing conduct records and sending out correspondence to students in need of support.
Please contact deanofstudents@asu.edu or call (480) 965-6547 if you are unsure about any communication received from Maxient or the Office of the Dean of Students.

Monday through Friday, 8:00 a.m. to 5:00 p.m.

Email: deanofstudents@asu.edu

Downtown Phoenix
Downtown Post Office
Room 243
522 N. Central Avenue, Phoenix, AZ 85004
(602) 496-4357

Tempe
Student Services Building
Room 263
1151 S. Forest Ave., Tempe, AZ 85281
(480) 965-6547

California Center
California Center Grand
Room 401C
919 S. Grand Ave, Los Angeles, CA 90015
(213) 510-6914

Polytechnic
Academic Center Building
Suite 110
5988 S. Backus Mall, Mesa, AZ 85212
(480) 727-5269

West Valley
University Center Building
Room 301
4701 West Thunderbird Road, Glendale, AZ 85306
(602) 543-8152

Arizona Board of Regents (ABOR) Student Code of Conduct

The Student Code of Conduct sets forth the standards of conduct expected of students who choose to join the university community. Students who violate these standards will be subject to disciplinary sanctions in order to promote their own personal development, to protect the university community, and to maintain order and stability on campus.

ACD 401: Prohibition Against Discrimination, Harassment, and Retaliation

ASU expressly prohibits discrimination, harassment, and retaliation by employees, students, contractors, or agents of the university based on any protected status: race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information and Title IX sexual harassment.

Student Disciplinary Procedures

These procedures are followed when the University is aware of a reported violation of the Student Code of Conduct, and an investigation is conducted. Both parties are informed of the outcome of the investigation.

Grievance Process for Formal Complaint of Title IX Sexual Harassment

These procedures are used when a formal Title IX complaint has been filed.

Notice of Prohibition on Retaliation

Any individual who is part of the investigation process cannot retaliate against any individual who participates in the Student Rights and Responsibility investigation process.

Arizona State University's accommodation for religious practices requires faculty to reasonably accommodate religious practices of students upon request.
Students should make accommodation requests directly to their instructors with as much notice as possible.
To request religious accommodations please complete our Religious Accommodation Request Form through Student Accessibility and Inclusive Learning Services.

Connect with resources at ASU or in the community for reporting and supportive services for survivors of domestic violence, sexual misconduct, hate crimes, or other related concerns.
These resources include confidential and non-confidential reporting options.

Complete this form if your department, club, or organization is interested in a 30-60 minute training from Student Advocacy and Assistance
This training includes information on how to support students that may experience a difficult situation, review your duty to report, and discuss the referral process to the Dean of Students Office
This training is available at any campus or online

Short-term loans are available through Short-Term Loan Program for students experiencing emergency financial situations.

The Student Crisis Fund aims to help alleviate some of the financial burdens students are currently experiencing. These funds can be used for students who need assistance with basic needs as a one time assistance, including but not limited to:

Basic needs
Short-term essential utilities
Emergency medical expenses

Be sure to consult the following calendars when making a decision regarding your enrollment, tuition and fees, and financial aid or scholarships

Student Advocacy and Assistance

On This Page:

How can we support?

Absence Request Form

General Information and Resources

Absence Letters

Academic Standing

Community Resources

Confidential Resources

Crisis Services & Hotlines

Financial Aid and Scholarship Services

Maxient

Office and Contact Information

Policies and Procedures

Religious Accommodations

Reporting Options and Resources

Request Departmental or Organization Training

Student Emergency Funds

University Calendars