Health Services News and Events



ASU Health Services rolls out new patient portal for students

ASU Health Services, a member of the Mayo Clinic Care Network, has launched an online patient portal for students to send and receive secure messages with their ASU Health Services health care provider, and have round-the-clock access to their medical records. Read the full article


The Assistant Surgeon General Nadine Simons visits ASU to discuss "The challenges of a tobacco-free campuses."

Click HERE to view the video.


Graduating Seniors- Need a Primary Care Doctor After Graduation? Go to Mayo Clinic for your healthcare needs

Click Here to get more information on Mayo Clinic's three Valley locations.


ASU Health Services supports a Smoke-free ASU

The ASU Health Services supports the Health and Counseling Student Action Committee's drive to make ASU a Smoke-Free University. The goal of ASU Health Services is to create a healthy campus to ensure that our students can be successful now and in the future. If you are ready to quit and need help, click here to find out more about our Smoking Cessation Program.


ASU Health Service Addresses Common Flu Myths

Watch Flu Myths: Learn how to stay healthy this season to find out how the flu vaccine can keep you healthy during cold and flu season.

Myth #1
"The flu shot GAVE me the flu."
This is probably the biggest myth surrounding the flu shot. The truth is you cannot get the flu from the vaccine. The injectable vaccine is made of inactivated viruses, so it is impossible to get the flu from the vaccine. The most common side effect is mild soreness or redness at the injection site, headache, low-grade fever, or a runny nose for a day after receiving the vaccine.

Myth #2
"The flu isn't that bad. I get it all the time."
Influenza is directly or indirectly responsible for 114,000 hospitalizations each year and 36,000 deaths in the US alone.

Myth #3
"I had the flu last year, so, I'm immune this year."
Influenza strains are crafty viruses and change every year. They mutate so we can't recognize them, and they travel worldwide only to move on to new places each year. Doctors study the worldwide trends in illness and predict which strains will be the most virulent the following year. Those are the developed vaccines that become available each October. Usually there are several strains contained in one vaccine. The likelihood of becoming infected with the same strain of flu twice in a row is remote.

Myth #4
"The flu shot didn't work. Not a month later, I caught the flu."
The flu shot is very effective—about 70 to 90 percent if you are exposed to the same STRAIN of influenza that is in the vaccine. But there are hundreds of other respiratory illnesses, viruses, bacterial organisms that can mimic flu. The flu shot only protects against the influenza virus Best defense from other body invaders is simple hygiene. Wash your hands with plain soap and water, rubbing vigorously for 15 seconds, and then rinse well. Common ways of spreading illness is hand- to- eye contact and hand- to- nose or mouth. So keep your hands away from your face. If you are coughing or sneezing, cover your mouth. (Then wash your hands.)

Myth #5
"The side effects of the flu shot are worse than the flu."
Most people experience little or no side effects, and the influenza vaccine usually produces no increase in systemic side effects or disability in the elderly. Symptoms attributed by patients to a recent influenza vaccine are likely secondary to coincidental illness coupled with heightened somatic awareness following vaccination. If an individual does experience flu-like side effects, the duration is short (usually no longer than 24-48 hours) whereas influenza can hang on for 10 days or more and may leave a person debilitated for a longer time. Moreover, a true case of influenza always leaves open the possibility of chronic complications (such as pneumonia) and even death.


ASU Health Services becomes a member of the Mayo Clinic Care Network

May 18, 2012- Arizona State University Health Services has joined the Mayo Clinic Care Network to bring enhanced services to ASU students. Through this collaboration, ASU Health Services will have access to the latest Mayo Clinic expertise to help care for their patients and improve their health.

The agreement allows ASU to tap into the services and tools of the Mayo Clinic, including:

  • AskMayoExpert, a state-of-the-art tool that provides access to Mayo Clinic expertise in disease management, clinical care guidelines, treatment recommendations and reference materials.
  • eConsults, which will allow ASU physicians to connect with Mayo experts to get input on a specific question as they care for their patients.
  • working relationships with Mayo Clinic to support the health care of their patients and improve the health of the ASU communities.

"Arizona State and Mayo Clinic have been collaborating on a number of levels for many years," said ASU President Michael Crow. "This association, making University Health Services part of the Mayo Clinic Care Network, will provide benefits from day one."

"We have more than 70,000 students and we need to provide a wide range of medical care and advice in anticipation of nearly any condition," Crow added. "It is a real advantage to be able to access the vast information network and expertise of the Mayo Clinic to provide the very best health care and advice possible."

"We welcome the medical staff at ASU Student Health Services as members of the Mayo Clinic Care Network," said Wyatt Decker, M.D., vice president and CEO of Mayo Clinic in Arizona. "We have been impressed by the caring medical staff, the state-of-the-art facilities and the dedication to student care that all create an environment focused on well-being for students.

"The Mayo Clinic and ASU relationship has flourished over the past 10 years. Together we have established a nursing education program, collaborative research projects, faculty appointments and dual degree programs. We are very excited about this new arrangement with ASU and the continuation of our growing relationship."

The agreement between ASU and Mayo Clinic comes on the heels of ASU unveiling its newly renovated University Health Services building. The renovated space allows ASU Health Services to more efficiently consult and treat patients, and it will help promote crucial wellness practices, as well as provide complementary/integrative medicine. The renovated facility also includes several advanced capabilities including telemedicine, where a patient can be consulted by a doctor who is not on location, said Allan Markus, director of ASU Health Services.

"This new facility and our close relationship with Mayo Clinic will help us provide the best care possible in the most efficient ways possible," Markus said. "With the new facility, we have combined complementary/integrative medicine (acupuncture, chiropractic medicine, massage therapy and nutrition counseling) with traditional medicine, all with the goal of providing exactly what the patient needs to be in the best health to be successful at ASU."

Click here to see the video and other links.


ASU Health Services-Tempe has new state of the art facility

March 2012- ASU Health Services completed its $10 million dollar renovation/expansion of its Tempe facility.  The new building boasts state of the art exam rooms, a brand new pharmacy, capability for telemedicine, indoor and outdoor waiting areas (including a second floor roof terrace), high-tech conference areas for communication with other ASU Health Service campus locations, a patient education room, a collaborative art gallery with the ASU School of Art, and a new wellness care wing providing massage, chiropractic, acupuncture, and nutritional counseling to students, faculty, and staff.  The building is on track to receive LEED-Gold designation.  For more information on the building construction you can go to


ASUHS offers Wellness Care Package for Massage Therapy, Acupuncture, Chiropractic care and Nutritional Therapy

ASU Health Services offers a special package of services to students, faculty and staff who are dealing with a variety of health issues or just want  help to avoid stress and live healthy.  This package offered to all members of the ASU community allows discounted services on our popular massage, acupuncture, chiropractic and nutritional therapy. To learn more about the Wellness Care Package Plan you can click here Wellness Care Plan.

You can also schedule each of these services separately at our already low prices.  Massage therapy is offered to students, staff and faculty at $20 for 30 min and $35 for 1 hour.  Dr. Susan Reed, ASU Health Service chiropractor sees patients on Tuesday and Fridays from 9 a.m. – 1 p.m. at the ASU Health Services - Tempe Center (University and Palm Walk).  Dr. Stefanie Schroeder and two other practitioners provide acupuncture care to students.  Suzette Kroll RD provides comprehensive nutritional counseling to students.

Students can book their appointments online or call 480.965.3349 to learn more about these services or to book an appointment.


Patient Assistance Prescription Program

FREE or of little cost medications?!!  Yes it is true for many students who need everyday medications and have no prescription benefits, the ASU Pharmacy works with our students to help them receive low cost or free medications through pharmaceutical assistance programs.  If you are on a regular medication from an ASU Health Services clinician, please ask our pharmacy staff to assist you with obtaining assistance in accessing these programs. 

In addition, all of our students on the ABOR Student Insurance program with Aetna now receive a 10% discount on all medications obtained through our pharmacy.

For additional information click here.


ASU Health Services Receives Full 3-year AAAHC Accreditation (May 2012)

The Accreditation Association for Ambulatory Health Care (AAAHC) has awarded ASU Health Services (ASUHS) a full 3-year accreditation, its highest accreditation status. This accreditation was awarded to the ASUHS-Tempe, ASUHS-South, ASUHS-Sun Devil Fitness, ASUHS-Sun Devil Athletics, ASUHS-West, and ASUHS-Polytechnic locations. Donna Estabrook, Associate Director of ASUHS, who along with Ramona Robles, Administrative Associate at ASUHS led the efforts of the re-accreditation process stated, "Receiving a 3-year accreditation demonstrates the continuous commitment of all of our staff to serve our students and provide quality healthcare."  The accreditation runs through 2015.

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