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ASU Health Services Medical Records department maintains an electronic medical record. Your original medical record is property of ASU, but the information in it belongs to you.
As a patient, you are entitled to obtain a copy of your electronic medical record. For the maintenance of your privacy, guidelines are in place to protect your information. Prior to receiving copies of your records or authorizing records to be disclosed you will be asked to complete an authorization form and provide proof of your identification, a picture ID. You may be charged a copying fee for your records; you will be notified if any fees will be incurred. To reduce copy charges you may request that only recent information or specific documentation be sent directly to another provider is at no cost. Processing times for non-medical emergencies can take up to 10 business days.
How do I obtain my medical records?
You can request your records by filling out the needed Medical Records Request Form.
If a student requests to their records released, Health Services is required to obtain a written release, which will allow the transfer of the student’s record. The student can place a request through the Patient Portal, or by completing a records Medical Records Request Form. A separate release request is required for each transfer.
How can my parents access my medical records?
After you turn 18, your parents usually no longer have the right to get and amend your medical records just because they are your parent. If you would like your parents to have physical copies of your medical records please fill out the Medical Records Request Form.
If you would like your parents to speak with your doctor please fill out the consent to disclose health care information form.
If you would like to have your parents have access to scheduling treatment, discussing treatment and handling your finances concerning your health treatment please fill out the consent to disclose health care information form.
I have questions concerning immunizations
Please visit our immunizations page.
Submit forms and requests to:
ASU Health Services
Medical Records Department
P.O. Box 872104
Tempe, Arizona 85287-2104
Office Hours: Monday – Friday 8 - 5 p.m.,
*Office closures are in accordance with official ASU Holiday Schedule.
Phone: 480-965-3349 Fax: 480-965-6531